Returns & Exchanges
All items sold are not refundable but may be exchangeable based on stock availability if the item is defected.
If you are not satisfied with your order (defective products, wrong items, damaged during shipment, etc), you may choose to send it back to us with the conditions below.
- All Normal Price Items returns request will only be accepted within 14 days from the date of purchase.
- Kindly return all damaged/defective items together with the original packing, original tags & invoices.
- All Promotional/ Discounted items & items sold during SALE events are not eligible for return & exchanges.
Kindly email us at email@example.com if you wish to conduct any return & exchanges.
- All return items must be unworn, unwashed, and complete with all originals tags & original packaging if applicable.
- Kindly ensure all return packages are sent with traceable and insured services, HYPE Clothing Co. will not take any responsibility on any damaged or lost items during the transit.