Returns & Exchanges

All items sold are not refundable.

If you are not satisfied with your order (defective products, wrong items, damaged during shipment, kindly email us at info@hypeclothing.com.my if you wish to conduct any return & exchanges.

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  • Return request will only be approved upon inspection and permission.
  • Unable to amend the products on your order at all once it has been placed.
  • Unable to cancel order once order has been placed.
  • All Normal Price Items returns request will only be accepted within 14 days from the date of purchase.
  • All Promotional/ Discounted items & items sold during SALE events are not eligible for return & exchanges.
  • All return items must be unworn, unwashed, and complete with all originals tags & original packaging if applicable.
  • Kindly ensure all return packages are sent with traceable and insured services, HYPE Clothing Co. will not take any responsibility on any damaged or lost items during the transit.

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We will exchange items that has returned to us within 7 days from received date and subjected to availability of the stocks.

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