Career with HYPE

VIEW DETAILS
JOB DESCRIPTION• Assist in daily store operations to ensure efficient workflow.
• Enhance customer experience with professional fashion advice and recommendations.
• Support sales closing to achieve store targets.
• Deliver excellent customer service to create a positive shopping experience.
• Assist in maintaining outlet interior, exterior, product display and visual merchandising.
REQUIREMENT• Age 18 and above;
• SPM with passed for subjetcs - BM, BI, MATH & another 2 subjects;
• Fresh graduate encourage;
• Possess valid driving license motorcycle and/or car;
• Healthy physically & mentally;
• Willing to work during weekend, shifts, Public Holidays & Overtime;
• Can communicate in Bahasa Malaysia & English, advantage in Mandarin.
BENEFITS• Competitive Performance Bonus & Annual Bonus
• Statutory Contributions
• Medical Benefits with Panel Clinic Access
• Group Accident Insurance Coverage
• Staff Purchase Discounts
• Uniform Sponsorship
• Transport Allowance
VIEW DETAILS
JOB DESCRIPTION• Assist in daily store operations to ensure smooth and efficient workflow.
• Provide professional fashion advice and product recommendations to customers.
• Support sales closing activities to achieve store sales targets.
• Deliver excellent customer service and enhance the shopping experience.
• Maintain outlet cleanliness, product displays, and visual merchandising standards.
• Train and guide junior staff on daily operations and service standards.
• Handle cashiering duties and payment transactions accurately.
• Prepare simple sales reports and maintain basic sales records.
REQUIREMENT• Age 18 years and above;
• SPM with passes in BM, BI, Mathematics, and 2 other subjects;
• Possess a valid motorcycle and/or car driving licence;
• Physically and mentally fit;
• Willing to work weekends, public holidays, shifts, and overtime;
• Able to communicate in Bahasa Malaysia and English (Mandarin is an advantage);
• Minimum 2 years of retail working experience.
BENEFITS• Competitive Performance Bonus & Annual Bonus
• Statutory Contributions
• Medical Benefits with Panel Clinic Access
• Group Accident Insurance Coverage
• Staff Purchase Discounts
• Uniform Sponsorship
• Transport Allowance
VIEW DETAILS
JOB DESCRIPTION• Train and guide junior staff to ensure smooth daily operations.
• Perform cashiering duties and ensure accurate cash handling.
• Prepare simple daily sales and operational reports.
• Responsible for outlet opening and closing procedures according to SOP.
• Manage staff shifts and support KPI achievement.
• Assist in maintaining outlet interior, exterior, product display and visual merchandising.
REQUIREMENT• Age between 21 to 25 years old;
• SPM with passed for subjetcs - BM, BI, MATH & another 2 subjects;
• Fresh graduate encourage;
• 3 years and above working experience in retail at a same company;
• Healthy physically & mentally;
• Willing to work during weekend, shifts, Public Holidays & Overtime;
• Can communicate in Bahasa Malaysia & English, advantage in Mandarin;
• Possess valid driving license motorcycle & car;
• Computer literate, knowledge in MSOffice 365, reporting;
• Soft skills: Leadership, problem solving, reporting & operation management.
BENEFITS• Competitive Performance Bonus & Annual Bonus
• Statutory Contributions
• Medical Benefits with Panel Clinic Access
• Group Accident Insurance Coverage
• Staff Purchase Discounts
• Uniform Sponsorship
• Transport Allowance
VIEW DETAILS
JOB DESCRIPTION• Assist in daily store operations to ensure smooth and efficient workflow.
• Provide fashion advice and product recommendations to customers.
• Support sales activities to achieve store targets.
• Deliver excellent customer service and enhance the shopping experience.
• Maintain outlet cleanliness, product displays, and visual merchandising standards.
• Train and supervise junior staff in daily operations.
• Handle cashiering duties and process customer payments accurately.
• Prepare sales reports and maintain sales records.
• Manage staff shifts and ensure adequate manpower coverage.
• Monitor and drive KPI achievement to meet store performance targets.
REQUIREMENT• Age 25 years and above;
• SPM with passes in BM, BI, Mathematics, and 2 other subjects;
• Fresh graduates are encouraged to apply;
• Minimum 1 year of supervisory experience in the retail industry with the same company;
• Possess a valid motorcycle and car driving licence;
• Physically and mentally fit;
• Willing to work on weekends, public holidays, shifts, and overtime;
• Able to communicate in Bahasa Malaysia and English (Mandarin is an added advantage);
• Computer literate with knowledge of Microsoft Office 365 and report preparation.
BENEFITS• Competitive Performance Bonus & Annual Bonus
• Statutory Contributions
• Medical Benefits with Panel Clinic Access
• Group Accident Insurance Coverage
• Staff Purchase Discounts
• Uniform Sponsorship
• Transport Allowance
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JOB DESCRIPTION• Oversee and manage overall store operations to ensure smooth and efficient business performance.
• Demonstrate strong leadership by leading, mentoring, and motivating outlet teams to achieve sales targets and deliver excellent customer service.
• Ensure exceptional customer service standards by resolving customer complaints and maintaining a positive shopping experience.
• Manage daily store operations, including opening and closing procedures, cash handling, and enforcement of company policies and SOPs.
• Monitor inventory levels, stock replenishment, merchandising standards, and loss prevention activities.
• Maintain effective communication with management, outlet teams, and customers through strong verbal and written communication skills.
• Plan, coordinate, and supervise outlet manpower, work schedules, and operational requirements.
• Ensure compliance with company policies, operational procedures, and service standards.
• Analyze sales performance and recommend strategies to improve sales, profitability, and operational efficiency.
• Train and coach Outlet PICs and team members on product knowledge, SOPs, and customer service excellence.
• Maintain store appearance, merchandising standards, and overall retail presentation.
• Adapt to a flexible work schedule, including evenings, weekends, public holidays, and peak seasonal periods.
• Perform any other ad hoc duties and responsibilities assigned by Management.
REQUIREMENT• Age 25 and above;
• SPM with passes in BM, BI, Mathematics and at least two other subjects;
• Minimum 3 years retail supervisory experience in the same company;
• Possess valid driving license and own transport;
• Physically and mentally healthy;
• Willing to work weekends, shifts, public holidays and overtime;
• Able to communicate in Bahasa Malaysia and English (Mandarin is an advantage);
• Computer literate with knowledge of MS Office 365 and POS system;
• Soft skills: Leadership, problem solving, reporting, operations management, coaching and critical thinking.
BENEFITS• Competitive Performance Bonus & Annual Bonus
• Statutory Contributions
• Medical Benefits with Panel Clinic Access
• Group Accident Insurance Coverage
• Staff Purchase Discounts
• Uniform Sponsorship
• Transport Allowance
VIEW DETAILS
JOB DESCRIPTION• Lead, mentor and motivate team to achieve sales targets.
• Ensure the team follows SOP and company regulations.
• Maintain outlet condition including interior, exterior, product display and visual merchandising.
• Provide in-house training including product knowledge, customer service procedures and POS system training.
• Handle and resolve customer issues to maintain a positive shopping experience.
• Responsible for daily outlet opening and closing procedures including cash handling and reconciliation.
• Manage outlet stock inventory and ensure stock variance remains minimal while implementing loss prevention practices.
• Monitor sell-through reports from POS system daily and liaise with backend team for stock replenishment.
• Work with backend for recruitment, promotion layout and merchant settings.
• Submit required documents to malls and communicate with backend team to ensure tasks are completed.
• Arrange staff shifts and working hours including weekends and peak holiday periods.
REQUIREMENT• Age 25 and above
• SPM with passes in BM, BI, Mathematics and at least two other subjects;
• Fresh graduates are encouraged to apply;
• Minimum 3 years retail supervisory experience in the same company;
• Possess valid driving license and own transport;
• Physically and mentally healthy;
• Willing to work weekends, shifts, public holidays and overtime;
• Able to communicate in Bahasa Malaysia and English (Mandarin is an advantage);
• Computer literate with knowledge of MS Office 365 and POS system;
• Soft skills: Leadership, problem solving, reporting, operations management, coaching and critical thinking.
BENEFITS• Competitive Performance Bonus & Annual Bonus
• Statutory Contributions
• Medical Benefits with Panel Clinic Access
• Group Accident Insurance Coverage
• Staff Purchase Discounts
• Uniform Sponsorship
• Transport Allowance
VIEW DETAILS
JOB DESCRIPTION• Oversee and manage the operations and performance of multiple retail outlets.
• Monitor sales performance regularly and implement strategies to achieve sales targets, maximize revenue, and improve profitability.
• Support marketing planning and execution by coordinating with the Marketing Team and training Outlet PICs to achieve outlet sales targets and KPI objectives.
• Conduct training and coaching for Outlet PICs and outlet teams on company policies, employee handbook guidelines, retail SOPs, and product knowledge.
• Ensure new company policies, procedures, and regulatory requirements are properly communicated, implemented, and monitored across all outlets.
• Monitor manpower requirements and ensure adequate staffing levels and efficient work schedules for all outlets.
• Oversee outlet operational matters, including utilities, maintenance, renovation projects, repair works, and tenancy or leasing issues.
• Prepare and submit monthly management reports covering sales performance, target achievement, operational updates, and key business insights.
• Review sales targets regularly and provide recommendations for business improvement and growth.
• Analyze and report on top-performing brands, best-selling products, and slow-moving items.
• Conduct market research on pricing strategies, industry trends, and competitor activities, and provide monthly feedback to Management and the Marketing Team.
• Ensure compliance with company standards, operational procedures, and customer service expectations across all outlets.
• Perform any other duties and ad hoc assignments as requested by Management.
REQUIREMENT• Age 30 years old and above;
• Minimum SPM qualification with passes in Bahasa Malaysia, English, Mathematics, and any other two subjects;
• Minimum 5 years of retail management experience, with at least 2 years of continuous service in the same company;
• Possess a valid motorcycle and car driving licence;
• Own a personal car and be willing to travel for work;
• Physically and mentally fit;
• Willing to work on weekends, public holidays, shift schedules, and overtime when required;
• Able to communicate effectively in Bahasa Malaysia and English; Mandarin proficiency is an added advantage;
• Computer literate with knowledge of Microsoft Office 365 and POS systems;
• Strong leadership, problem-solving, reporting, operational management, coaching, and critical-thinking skills;
• Excellent written and verbal communication skills;
• Ability to travel interstate and manage multiple retail outlets.
BENEFITS• Outstation allowance of RM100 per day
• Mileage reimbursement at RM0.60 per kilometre
• Toll and parking expenses provided
• Accommodation allowance up to RM150 per night
• Monthly Touch 'n Go (TNG) allowance of RM500
• Outlet inspection and checklist reporting via Google Form