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HYPE MEMBER

Become a member to unlock exclusive benefits.
Enjoy birthday rewards, first-hand news, and exclusive gift rewards with your purchases.

THE BENEFITS

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Birthday Rewards

Get a 10% voucher on birthday month

First Hand News

Receive first-hand promotions & news

Gift Rewards

Receive exclusive gifts during selected periods.

FAQS

1. What is HYPE member?

HYPE Member is a free membership programme that lets you enjoy birthday rewards, exclusive gifts, promotions, special product launches, and first-hand updates from HYPE. Please refer to the HYPE Member Terms and Conditions here.

SIGN UP
2. How do I become a HYPE member?

You can join while creating a HYPE account. Or click here to join.

3. Why do I need email address to join the program?

Every HYPE Member must register with a valid email address. Your email address serves as your unique membership ID, allowing us to verify your membership, provide access to exclusive member benefits, and keep you updated with the latest HYPE promotions, special offers, product launches, and news.

4. I'm not able logging into my account. Why?

Forget password? Key-in your registered email address and click 'Submit' at here. You will receive an email to reset your password.

By submitting an application for Membership in the Hype Member, you're agreed to be bound by these Terms & Conditions.

POINTS REWARDS PROGRAMME UPDATE

1. Why is the HYPE Points Rewards Programme being discountinued?

As part of our ongoing efforts to enhance the HYPE Membership experience, the Points Rewards Programme will be discontinued effective 1st July 2026.

2. What will happen to my existing points?

- Can be redeem at in-store and online.

- Any remaining points may be redeemed until 31 December 2026. Unused points will expire after this date.

3. Will my membership remain active after the Points Reward Programme ends?

Yes. Your HYPE Membership will remain active, and you will continue to enjoy birthday rewards, gift rewards, exclusive promotions, special product launches, and first-hand updates from HYPE.

4. How to check my remaining points?

Log in to your HYPE Member account. Once logged in, click the member icon located at the bottom-right corner of the website to view your available points balance.

- Any remaining points will be available for redemption until 31st December 2026. Unused points will expire after this date and can no longer be redeemed.

Any questions, you may contact us here.

5. How to redeem online or in-store?

Online Redemption
- Log in to your HYPE Member account.
- Open the member icon located at the bottom right corner of the website.
- Redeem your preferred reward before checkout.

In-Store Redemption
- Provide your email/phone number when checkout.
- Our staff will assist you with the redemption process.

Important:
- Online and in-store rewards must be redeemed separately.
- Rewards redeemed online can only be used for online purchases.
- Rewards redeemed in-store can only be used for in-store purchases.
- Any remaining points will be available for redemption until 31st December 2026. Unused points will expire after this date and can no longer be redeemed.

By submitting an application for Membership in the Hype Member, you're agreed to be bound by these Terms & Conditions.