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FAQ

ORDERS

Can I apply the online promo code at HYPE offline store as well?

Can I cancel my order?

I just placed an order, but can I modify or edit it?

How do I know if my order is placed successfully?

When will my order be shipped out?

SHIPPING

Does HYPE Clothing Co. provides international shipping?

How much is the shipping cost?

What courier service does HYPE Clothing Co. use?

How long does it take for my parcel to arrive?

How do I track my order?

How do I know when my order has shipped out?

PAYMENT

What payment methods do you accept?

How do I know if my payment is made successfully?

RETURNS & EXCHANGES

Can I request for refund?

Can I return my items for size exchange?

What if I receive wrong/defective items?